News Stories

NWDC Guest Speaker Series: Strategy and Innovation Professional Discusses Pandemic Adjustments, Perspectives with NWDC

by Dr. Michael Brown, NWDC Public Affairs
20 August 2020

NWDC Guest Speaker Series
Ophelia Chiu, director of Design Strategy and Innovation at Memorial Sloan Kettering Cancer Center (MSK) in New York, discussed the “Pandemic Pivot” and innovation in an online session with Navy Warfare Development Command (NWDC) members Aug. 20. (Courtesy photo/NWDC Released)
NWDC Guest Speaker Series
Strategy and Innovation Professional Discusses Pandemic Adjustments, Perspectives with NWDC
Ophelia Chiu, director of Design Strategy and Innovation at Memorial Sloan Kettering Cancer Center (MSK) in New York, discussed the “Pandemic Pivot” and innovation in an online session with Navy Warfare Development Command (NWDC) members Aug. 20. (Courtesy photo/NWDC Released)
Photo By: Richard DeWitt
VIRIN: 200820-N-MW623-1001
The Navy Warfare Development Command (NWDC) continued its Guest Speaker Series today, moving it online courtesy of Director of Design Strategy and Innovation Ophelia Chiu, Memorial Sloan Kettering Cancer Center (MSK), N.Y.

Chiu presented “Pandemic Pivot,” which explored the impact of the pandemic and a forced project pivot due to COVID-19. “I wanted to share my thoughts about design and strategic innovation at MSK,” she said. “It is important to think about the organizational challenges involved in doing innovation work within a large organization and the need to innovate on innovation processes (or how innovation is done). I provide insights that I hope will be applicable and thought-provoking to NWDC members in their own work.”

Chiu has been the lead for Design and Innovation for 12 years. The presentation covered, at a high level, the InSight Care innovation project. She covered the internal environmental constraints that innovation experiences, the forced pivot, and how her organization tried to ensure they could still learn from the change.

“My advice is to be open minded, adaptable, and persistent in your innovation efforts,” Chiu said. “Continually self-reflect on what’s working, what’s not working, and on how to do it better.”
Chiu’s focus is on bringing driving healthcare transformation to implementation, helping to spread innovative thinking across the organization and bringing people from different disciplines together. She also has hospital operations and administration experience across her 22 years of work at MSKCC.
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The NWDC Guest Speaker Series fosters discussions with thought leaders, naval scholars, and other dynamic personalities to facilitate NWDC’s pursuit of rapid, game changing innovations. For more information or to submit a speaker request, please contact Lt. Cmdr. Andrew Jones, andrew.s.jones1@navy.mil, or Dr. Michael A. Brown Sr, PhD, michael.a.brown31@navy.mil.

NWDC develops and integrates innovative solutions to complex naval warfare challenges to enhance current and future warfighting capabilities. Command professionals are focused on operational-level concept generation, warfighting development, and cross-domain integration to strengthen U.S. Navy warfighting.